Digs Student Accommodation
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Knowledge base
Storthes Hall Park, Huddersfield
During your stay
19
Shopping
Using The Gym
The Laundrette
Can I stay in the accommodation during university holiday time?
Shuttle Bus Service
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Your safety and maintenance
14
How Do I Let You Know I Have An Issue
How Soon Will You Fix My Issue?
How Do I Look After My Room
Fire Safety And Fire Alarm Testing
How Will I Know When A Member Of Staff Or Maintenance Are Entering My Flat?
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Support and your wellbeing
10
What Support Is Available For Me?
What Is DIG Deep?
I Want To Move To A Different Flat
I'm Not Sure University Is For Me
I'm Having Issues In My Flat
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International students
12
Travelling to Storthes Hall Park for the first time
What time can I arrive?
Healthcare
How to set up a UK mobile phone
Shopping
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Moving in and getting to know your home
18
Your DIGS accommodation team
What do I need to do before arrival?
Will my room and kitchen be cleaned?
What do I need to bring with me to check in?
When can I check in?
View all 18
Rebooking 2023/24
9
Can I Stay In The Same Room?
Can I Rebook To Stay For Another Year?
What Are The Rebooking Events?
How Do I Rebook?
Do I Need a Promotion Code?
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The Pinnacles, Sheffield
Moving in
17
Meet your Accommodation Team
What is included in my annual rent?
What do I need to do before arrival?
How do I find out who my flatmates are?
What do the apartments come with?
View all 17
International students
10
Can I pay in cash?
What time can I arrive?
Registering with a Drs surgery
How do I set up a mobile phone?
Food Shopping
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During your stay
22
How do I connect to the internet?
How do I control the heating in my apartment?
Am I allowed to have guests stay over?
What are the on-site facilities?
How do I play music in the gym and common room?
View all 22
Wellbeing, safety & support
17
I am struggling to fit in with my flat, can I move?
I have moved in and want to cancel
What should I do if I am experiencing excessive noise?
What do I do if I require first aid?
What do I do if I’m locked out?
View all 17
Moving out
6
How do I check out of the accommodation?
How do I get my deposit back?
Will there be damages and cleaning charges once I have departed?
Can I stay at The Pinnacles over Summer?
How do I rebook for next year?
View all 6
Chambers 51, Wolverhampton
Moving in
21
Meet the Chambers 51 team
What do I need to do before arrival?
Can I live with friends?
What will I have already in my bedroom and kitchen?
When can I check in?
View all 21
International Students
10
Can I pay in cash?
What time can I arrive?
Registering with a doctors surgery
How do I set up a mobile phone?
Food shopping
View all 10
During your stay
15
How do I access the Internet?
What facilities are on site?
How do I collect post and parcels?
How do I use the launderette?
How do I use the on-site gym?
View all 15
Wellbeing, safety & support
14
What wellbeing support is available for students?
I'm struggling to fit in with my flat, can I change rooms?
How will I make friends in the accommodation?
What should I do if I am experiencing excessive noise issues?
Can I cancel my accommodation contract?
View all 14
Rebooking
11
Can I rebook to stay another year?
How do I rebook? What is the process?
Can I keep the same room next year?
Can I change my room type?
Are there any offers for rebooking early?
View all 11