Digs Student Accommodation
Welcome
Login
Sign up
Home
Solutions
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
Knowledge base
Storthes Hall Park, Huddersfield
Covid -19 Frequently Asked Questions
26
What is Coronavirus (Covid-19)?
What should I do if I think I have symptoms of Covid 19?
What should I do if I receive a positive test result?
What should I do if someone in my flat has Covid-19 symptoms?
Where is my nearest Covid 19 test centre?
See all 26 articles
Support Available for you at Storthes Hall Park
16
How can I report a maintenance issue?
How do I keep my room safe?
I am experiencing excessive noise from someone else on site - how can I let you know?
How do I stay safe on a night out?
Fire safety on site
See all 16 articles
Getting to know Storthes Hall Park and our facilities
12
Get to know your accommodation team
Where is everything on site?
Where do I shop?
I want to use the gym, what do I need to do?
How do I use the laundrette?
See all 12 articles
General FAQ's
14
Can I live with my friends?
Can I smoke on site?
Will my room be cleaned?
Can I have guests stay over? Where do they park?
Can I stay in the accommodation during university holiday time?
See all 14 articles
Moving out of your accommodation
5
How do I check out of the accommodation?
How do I get my deposit money back at the end of my contract?
How much will any damages and cleaning of my room cost when I have left?
Can I change the contract dates?
I want to stay again next year – how can I rebook?
Ashenhurst Houses, Huddersfield
Covid-19 Frequently Asked Questions
26
What is Coronavirus (Covid-19)?
What should I do if I receive a positive test result?
What support is available for students who need to self-isolate?
What should I do if I think I have symptoms of Covid 19?
I am worried about my flat mate who is self-isolating, what should I do?
See all 26 articles
Getting to know Ashenhurst Houses and our facilities
10
Getting to know your accommodation
Where do I shop?
Can I use the gym at Storthes Hall Park?
How do I use the Laundrette?
Can I use The Venue at Storthes Hall Park?
See all 10 articles
Support available to you at Ashenhurst Houses
19
How can I report a maintenance issue?
How do I keep my room safe?
Electrical Safety in your room
I am experiencing excessive noise from someone else on site – how can I let you know?
How do I stay safe when I am on a night out?
See all 19 articles
General FAQ's
14
How will I know who I’m living with?
Does a TV licence come already with the room?
Can I smoke on site?
Will my room be cleaned?
Can I have guests? Where do they Park?
See all 14 articles
Moving out of your accommodation
5
How do I check out of the accommodation?
How do I get my deposit money back at the end of my contract?
How much will any damages and cleaning of my room cost when I have left?
Can I change the contract dates?
I want to stay again next year – how can I rebook?
The Pinnacles, Sheffield
Covid-19 Frequently Asked Questions
22
What is Coronavirus (Covid-19)?
My flat mate has been told to self-isolate through NHS Test and Trace, do I need to self-isolate?
I feel really isolated and down – what do I do?
What should I do if I develop symptoms?
I am worried about my symptoms, what should I do?
See all 22 articles
Arrival Information
8
How will I know who I’m living with?
What documents will I need to bring on my arrival?
What is included in my bedroom?
What is included in the apartment communal areas?
What should I bring with me?
See all 8 articles
FAQs
19
Am I allowed to have guests stay over?
Am I allowed to have guests stay over?
Can I live with my friends?
Can I park my car on site?
How do I connect to the internet?
See all 19 articles
Departure Information
0
Maintenance FAQs
6
How do I turn the heating down/up in my apartment?
How do I turn the heating off in my apartment?
How do the radiators in the apartment work?
My TV is not showing any channels, how do I get the channels back?
My freezer door won’t shut properly, what should I do?
See all 6 articles
Chambers 51, Wolverhampton
Covid19 Frequently Asked Questions
22
What is Coronavirus (Covid-19)?
What should I do if I think I have symptoms of Covid-19?
What Should I Do If I Received A Positive Test
What should I do if someone in my flat has Covid-19 symptoms?
I am worried about my symptoms, what should I do?
See all 22 articles
Getting to Know Chambers 51
17
How will I make friends in the accommodation?
What facilities are on site?
Can I live with friends?
What will I have already in my bedroom and kitchen?
How do I make my rent payments and when is this due?
See all 17 articles
Support Avaliable At Chambers 51
14
Can I cancel my accommodation contract?
I'm struggling to settle into my room, can I be moved?
I need proof of my address; can you provide me with this?
What do I do if I have a maintenance issue?
What should I do if I am experiencing excessive noise?
See all 14 articles
Departure Information
4
How do I rebook?
How do I check out of the accommodation?
How do I get back my deposit at the end of the contract?
Can I change the contract dates?
