Our team are there to help you every step of the way during your stay with us and help you to have the best time possible. We are a small friendly team, so you will get to know us all very quickly.
Our reception is manned by Caitlin and Liz between 11am and 7pm, as well as our student helpers. Outside of these hours, the reception will be manned by our security team, Mohammed, Kadim, Dino and Asif. You can pop down for parcels or for anything you need at any time of the day or night.
If you have any maintenance requests during the year, our techs Anthony and Paul will visit your flat to resolve these as quickly as possible for you. They are really friendly and are happy to have a chat on the job. Our team of housekeepers will also ensure that the stairwell areas and the gym and laundrette are kept sparkling clean.
The accommodation manager is Ruthie, and she can be found between 9am and 5pm behind reception or out and about on site – we all like to get our hands dirty out and about! Judith is the property manager and also works behind reception and makes sure that all of the maintenance on site is running smoothly.