Digs Student Accommodation

Covid -19 Frequently Asked Questions 26

• What is Coronavirus (Covid-19)?
• What should I do if I think I have symptoms of Covid 19?
• What should I do if someone in my flat has Covid-19 symptoms?
• Where is my nearest Covid 19 test centre?
• I have been in contact with someone outside of my flat who has Covid-19 symptoms or has tested positive for Covid-19 – what should I do?

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Support Available for you at Storthes Hall Park 14

• How can I report a maintenance issue?
• How do I keep my room safe?
• I am experiencing excessive noise from someone else on site - how can I let you know?
• How do I stay safe on a night out?
• Fire safety on site

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Getting to know Storthes Hall Park and our facilities 12

• Get to know your accommodation team
• Where is everything on site?
• Where do I shop?
• I want to use the gym, what do I need to do?
• How do I use the laundrette?

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General FAQ's 14

• Can I live with my friends?
• Can I smoke on site?
• Will my room be cleaned?
• Can I have guests stay over? Where do they park?
• Can I stay in the accommodation during university holiday time?

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Moving out of your accommodation 5

• How do I check out of the accommodation?
• How do I get my deposit money back at the end of my contract?
• How much will any damages and cleaning of my room cost when I have left?
• Can I change the contract dates?
• I want to stay again next year – how can I rebook?