Digs Student Accommodation

Covid -19 10

• What measures are currently in place at Storthes Hall Park?
• What should I do if I receive a positive test result?
• What should I do if I have symptoms of Covid19?
• How do I get a Covid-19 test?
• I have been in contact with a positive case, do I need to self-isolate?

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Your Safety and Maintenance 8

• How Do I Raise A Ticket On The Support Portal
• How do I keep my room and belongings safe?
• Electrical Safety In Your Room
• How do I stay safe on a night out?
• Fire Safety At Your Accommodation

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Your Wellbeing 8

• I am experiencing excessive noise from someone else on site - how can I let you know?
• I’m struggling and I am not sure University is for me, what do I do?
• What additional support is available for my mental health?
• I am not getting along with my flatmates – what can I do?
• I am finding it difficult to make friends on site – what do you suggest?

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Getting to know Storthes Hall Park and our facilities 12

• Get to know your accommodation team
• Where is everything on site?
• Are there any shopping facilities nearby?
• Is there car parking available on site?
• How do I use the gym?

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General FAQ's 11

• Can I rebook with my friends?
• Can I smoke on site?
• Will my room and kitchen be cleaned?
• Can I have guests stay over? Where do they park?
• Can I stay in the accommodation during university holiday time?

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Moving In 12

• What is the check-in process?
• Can I move in early?
• Is there parking available during check-in?
• What bills are included?
• What do I need to bring?

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Moving Out 6

• How do I check out of the accommodation?
• How do I get my deposit money back at the end of my contract?
• How much will any damages and cleaning of my room cost when I have left?
• Can I Stay At Storthes Hall Over The Summer?
• I want to stay again next year – how can I rebook?

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