During your stay

How do I connect to the internet?
Our Internet is provided by ASK4 and you will receive up to 100MB. You can connect to the WiFi by following the instructions on the leaflet provided, or o...
Fri, 2 Sep, 2022 at 11:32 AM
How do I control the heating in my apartment?
Heating can be controlled by residents by following the steps below. There is a control knob at the bottom corner of every radiator; turn this to adjus...
Mon, 13 Mar, 2023 at 2:49 PM
Am I allowed to have guests stay over?
You are welcome to have guests over up to 3 nights each week. Please let your flatmates aware and remind your guests to be considerate of other people in t...
Fri, 2 Sep, 2022 at 11:18 AM
What are the on-site facilities?
We have lots of facilities on site for you to enjoy! Our common room is a great place to meet other students. We have comfy sofas, free pool table, ping...
Fri, 2 Sep, 2022 at 11:36 AM
How do I play music in the gym and common room?
To play music in the gym and common room, please follow the steps below: 1. Connect to our PA system - turn on your device's Bluetooth and scan for...
Fri, 2 Sep, 2022 at 12:03 PM
How do I collect post/parcels?
Letters are posted into the letterboxes in the common room. You should have been provided with a post box key on arrival, if you do not have a post box key ...
Fri, 2 Sep, 2022 at 11:40 AM
My TV is not showing any channels, how do I get the channels back?
Click the Menu button on the remote and select the option to retune your television; you must wait until the TV has fully retuned before turning the TV off...
Fri, 2 Sep, 2022 at 11:41 AM
My Henry Hoover has stopped working.
First thing to do is check whether the bag is full, you can collect a replacement bag from reception if needed.  If after following the steps outlined in t...
Fri, 2 Sep, 2022 at 12:05 PM
How do I defrost my freezer?
If the freezer in the apartment is failing to close or you cannot shut any of the drawers, this indicates that the freezer might need defrosting. To do ...
Fri, 2 Sep, 2022 at 11:45 AM
Do I have contents insurance? (Direct Bookings)
All bookings made directly through DIGS come with free contents insurance provided by Endsleigh.  To check your policy details please see the attached ...
Fri, 2 Sep, 2022 at 11:47 AM