Moving In FAQs

What is the check-in process?
Prior to your arrival, you will need to complete an online e-induction where you can select a check in appointment. Your tenancy start date can be found on ...
Thu, 24 Jun, 2021 at 9:32 PM
Can I move in early?
If you would like to move in prior to your tenancy start date, then please get in touch with the accommodation team directly at [email protected]
Thu, 24 Jun, 2021 at 9:33 PM
Is there parking available during check-in?
There is limited on-site parking available at The Pinnacles. However, we have partnered up with NCP to offer our residents discounted city parking throughou...
Thu, 24 Jun, 2021 at 9:57 PM
How do I find out who my flatmates are?
Join our resident Facebook groups and meet your flatmates before you move in, get the latest Freshers information, and stay up to date with important update...
Thu, 24 Jun, 2021 at 9:42 PM
Can I move in with friends?
If you would like to move in with friends who have already booked, then please let us know and we will do our best to accommodate your request. Let us know ...
Thu, 24 Jun, 2021 at 9:42 PM
How will I meet people?
Right from the very start we host events to allow you to meet people. From welcome parties to trips and workshops – you’ll make friends in no time.
Thu, 24 Jun, 2021 at 9:43 PM
How do I pay my rent?
Your deposit must be paid via bank transfer. The details can be found on your contract.   The rent instalments can be paid either by direct debit or bank ...
Thu, 24 Jun, 2021 at 9:43 PM
When are my instalments due?
If you are a UK/EU student then your rent is paid as three instalments spread out across the year to make it more manageable for you, these usually coincide...
Sun, 5 Dec, 2021 at 10:11 PM
What is included in my annual rent?
  Your rent includes utility bills such as water and heating, 100mb broadband and WiFi, gym membership, contents insurance, and access to events.   The l...
Thu, 24 Jun, 2021 at 9:45 PM
What happens if there is a problem with my room?
You will be required to complete an inventory form when you move into your accommodation so that we are notified of any existing issues with your room.   ...
Thu, 24 Jun, 2021 at 9:47 PM