Wellbeing, safety & support

My light is flickering, how should I go about reporting it?
If you notice your light constantly flickering, please report it to maintenance as soon as possible and our maintenance team will come and replace the b...
Mon, 26 Sep, 2016 at 2:46 PM
Is smoking permitted on site?
Yes, smoking is permitted within the designated smoking areas outside of the blocks and in the courtyard. Smoking within the buildings is strictly proh...
Tue, 14 Jun, 2022 at 1:01 PM
What is the DIGS complaint process?
At DIGS Student Accommodation, we pride ourselves on providing our students with a high level of service. Customer service and commitment is at the hear...
Tue, 12 Sep, 2023 at 4:33 PM
Useful wellbeing contacts
We are sorry to hear that you are finding university life difficult, we understand that is a huge transition.  If there is anything that we can do to he...
Thu, 1 Sep, 2022 at 1:59 PM
I need proof of my address; can you provide me with this?
You can download a copy of your contract via your online DIGS account, you can also view payments and access any other area relating to your tenancy. I...
Tue, 14 Jun, 2022 at 12:46 PM
I need proof of address
Please email this request to our reception team at [email protected].  
Thu, 1 Sep, 2022 at 1:53 PM
What do I do if I have a maintenance issue?
We understand that from time to time not everything works as it should but don't panic, we have our own on site maintenance team to help ensure any i...
Tue, 14 Jun, 2022 at 1:13 PM