We are sorry to hear that you are finding university life difficult, we understand that is a huge transition. 


If there is anything that we can do to help you, please get in touch with us by calling 0114 275 4659 or by raising a ticket on our Support Portal. 


Sheffield Hallam University offer an extensive support network for their students, further information can be found below:


  • Help & Support - Sheffield Hallam's online support service where you can book appointments and speak to a range of specialist advisers
  • Medical Centre - For all your medical needs located in Surrey Building
  • Student Support Advisers - Advisers who work closely with your Academic Adviser and Employability Adviser
  • Financial Support - Help dealing with financial difficulties
  • Report & Support - Report sexual violence, harassment, abuse or hate crime either anonymously or get support from an adviser
  • Self Help Recourses - Online videos and downloadable recourses to help with common issues such as anxiety, low mood, study issues, etc. 
  • Togetherall  - After a short free registration process, you can enrol and take part in interactive group courses on a variety of topics to help you feel more in control of your mental health


The following services are available within the city centre:


  • Andy's Man Club - On average one man every takes his life every 2 hours in the UK, it’s often said a factor is that men don’t talk about their problems enough. Andy's Man Club is a group for men run by men to discuss whatever may be brewing in your life.
  • Together Women - Service that runs different groups to support young women’s mental and physical health and wellbeing.
  • LGBT Sheffield - LGBT Sheffield offers a supportive community for people that are looking for advice & support.
  • Mind Out - Mind Out work to improve the mental health and wellbeing of LGBTQ communities and to make mental health a community concern.


There could be a short wait for the services listed above and if you require immediate support you can use the following services:


  • Sheffield Nightline - A confidential, anonymous, non advisory listening and information service run by students for students.
  • Shout - Free mental health text support - Text "shout" to 85258.
  • NHS Helpline - If you or someone else is in danger, call 999 or go to A&E, If you need help urgently for your mental health, but it's not an emergency, get help from NHS 111 online or call 111 or you can find a local NHS helpline