Moving out

How do I check out of the accommodation?
You can leave before noon on the end date of your contract, or if you have lots of summer plans you can leave before. When you do want to leave please book ...
Tue, 12 Sep, 2023 at 4:34 PM
How do I get my deposit back?
You will need to update your refund details to enable us to refund your deposit via the electronic banking system. You will need to do this, even if you hav...
Fri, 21 Oct, 2022 at 12:47 PM
Will there be damages and cleaning charges once I have departed?
We expect all areas of the flat to be returned to us clean, and without any damage. If you are departing the accommodation early, and prior to your flat mat...
Fri, 21 Oct, 2022 at 1:24 PM
Can I stay at The Pinnacles over Summer?
If you are enjoying your stay with us and would like to stay over Summer, then get in touch with us at [email protected].  Summer prices wil...
Tue, 12 Sep, 2023 at 4:35 PM
How do I rebook for next year?
We are happy to see that you are interested in living with us again next year! Rebooking for 2023/24 will launch on Monday 14th November with a big cashback...
Fri, 21 Oct, 2022 at 12:55 PM
Can I store my belongings over Summer?
One of the perks of rebooking with us, is that you can store your belongings over Summer! Further information for Summer stays and Summer storage will be re...
Tue, 12 Sep, 2023 at 4:35 PM