Covid19 Frequently Asked Questions

Where can I find more information?
For more information about coronavirus, its symptoms, how to avoid catching it and what to do if you have it, please visit the NHS website   If you’re worri...
Sun, 29 Nov, 2020 at 2:45 PM
I am travelling from a country on the Amber List/Red List, what support is available?
If you are travelling from a country on the Amber List or Red List, then we may be able to support you.   Our Early Arrival policy allows students travell...
Fri, 25 Jun, 2021 at 7:25 PM
What happens if I can’t get my visa?
If you can’t obtain a visa, then you will be released from your contract under our Covid Booking Pledge. However, you will need to send the details and proo...
Fri, 25 Jun, 2021 at 7:26 PM
Will I need to socially distance from people in my flat?
Each flat will form a household, so you do not need to self-isolate from your flatmates.
Fri, 25 Jun, 2021 at 7:26 PM
Will maintenance issues still be fixed?
Our teams will continue to fix any maintenance issues across our accommodations. However, only urgent repairs will be carried out in student bedrooms to pro...
Fri, 25 Jun, 2021 at 7:27 PM
How will Covid-19 affect my experience?
Please be assured that your experience will not be compromised when you live with DIGS. We run events all year-round that are in line with the government gu...
Fri, 25 Jun, 2021 at 7:28 PM