Covid19 Frequently Asked Questions

What is Coronavirus (Covid-19)?
COVID-19 is a new illness that affects the lungs and airways. The most common symptoms include a high temperature and a new continuous cough. For the latest...
Fri, 1 May, 2020 at 4:51 PM
What actions are DIGS taking?
The DIGS team have been working continuously over the past few weeks to support our students, staff and suppliers but, as an independent company, we have ha...
Tue, 12 May, 2020 at 3:41 PM
What action should I be taking?
Public Health England have released details of what you can do: For work, where you cannot work from home Going to shops that are permitted to be open  ...
Wed, 13 May, 2020 at 3:54 PM
What should I do if I think I have Coronavirus and have to self-isolate?
The NHS recommends that if you or someone you live with has symptoms of coronavirus: Do not leave your home for any reason – if you need food or medici...
Fri, 1 May, 2020 at 4:58 PM
What if someone in my flat or shared studio has symptoms?
Government advice now states that if you live with someone who shows symptoms, you will also need to isolate, but for 14 days. In that time, you should avoi...
Thu, 30 Apr, 2020 at 12:02 PM
What if I’ve recently got back from holiday?
No matter where you have been, if you develop a high temperature or a new, continuous cough, you should self-isolate for 14 days and follow the advice we&#x...
Thu, 30 Apr, 2020 at 12:02 PM
What does social distancing mean?
According to medical experts, social distancing is deliberately increasing the physical space between people to avoid spreading illness. Staying at least 2 ...
Thu, 30 Apr, 2020 at 12:03 PM
What extra cleaning is the company putting in place?
We are committed to increase cleaning of stairwells and communal hallway areas; however we would also encourage everyone to increase your cleaning activity ...
Thu, 30 Apr, 2020 at 12:08 PM
Where can I find more information?
For more information about coronavirus, its symptoms, how to avoid catching it and what to do if you do have it, please visit the NHS website. If you’re wor...
Thu, 30 Apr, 2020 at 12:10 PM
I am planning to move out the accommodation and not return this academic year, can I book a check out appointment?
At the present time, we are no longer offering check out appointments as in line with the government guidelines, we are not entering any student rooms apart...
Thu, 30 Apr, 2020 at 12:11 PM