Covid-19 Frequently Asked Questions

What is Coronavirus (Covid-19)?
COVID-19 is a new illness that affects the lungs and airways. The most common symptoms include a high temperature and a new continuous cough. For the latest...
Fri, 1 May, 2020 at 4:45 PM
What actions are DIGS taking?
The DIGS team have been working continuously over the past few weeks to support our students, staff and suppliers but, as an independent company, we have ha...
Tue, 12 May, 2020 at 3:36 PM
What action should I be taking?
Public Health England have released details of what you can do: For work, where you cannot work from home Going to shops that are permitted to be open  ...
Wed, 13 May, 2020 at 3:53 PM
What should I do if I think I have Coronavirus and have to self-isolate?
The NHS recommends that if you or someone you live with has symptoms of coronavirus: Do not leave your home for any reason – if you need food or medicine,...
Fri, 1 May, 2020 at 4:50 PM
What if someone in my flat has symptoms?
Government advice now states that if you live with someone who shows symptoms, you will also need to isolate, but for 14 days. In that time, you should avoi...
Tue, 24 Mar, 2020 at 4:04 PM
What if I’ve recently got back from holiday?
No matter where you have been, if you develop a high temperature or a new, continuous cough, you should self-isolate for 14 day and follow the advice we...
Tue, 24 Mar, 2020 at 4:07 PM
Do I need to pay the final rental installment?
We can confirm that we have offered students a rent reduction based on the below categories. All students were required to submit a form detailing their cir...
Tue, 12 May, 2020 at 3:38 PM
What does social distancing mean?
According to medical experts, social distancing is deliberately increasing the physical space between people to avoid spreading illness. Staying at least 2 ...
Tue, 24 Mar, 2020 at 4:05 PM
Will the site close now that University has moved onto online teaching?
Although the university have now moved to online teaching, we have no plans to close the accommodation and our teams are available on site to assist our ten...
Tue, 12 May, 2020 at 3:38 PM
What about student welfare and events?
Due to Government guidelines around social distancing, we are no longer running large events. We would advise you all to keep in contact with friends throug...
Tue, 24 Mar, 2020 at 4:06 PM