Covid-19 Frequently Asked Questions

What is Coronavirus (Covid-19)?
The main symptoms of coronavirus are: •    a high temperature - this means you feel hot to touch on your chest or back.  •    a new continuous cough - thi...
Sun, 29 Nov, 2020 at 1:25 PM
My flat mate has been told to self-isolate through NHS Test and Trace, do I need to self-isolate?
  If your flat mate has been told to self-isolate through NHS Test and Trace, then they will need to self-isolate for the number of days shown on the app. ...
Sun, 29 Nov, 2020 at 1:34 PM
I feel really isolated and down – what do I do?
If you are feeling down, please email us at thepinnacles@digstudent.co.uk and this will be picked up by our reception team. We would also recommend staying ...
Sun, 29 Nov, 2020 at 1:32 PM
What should I do if I develop symptoms?
 If you have any of the main symptoms of coronavirus then you should: 1.    Get a test to check if you have coronavirus as soon as possible.  2.    You an...
Sun, 29 Nov, 2020 at 1:37 PM
I am worried about my symptoms, what should I do?
If you are worried about your symptoms, please call 111. 
Sun, 29 Nov, 2020 at 1:52 PM
What should I do if I receive a positive test result?
If you do receive a positive test result, then you should notify us immediately by emailing thepinnacles@digstudent.co.uk. You should notify your flat mates...
Sun, 29 Nov, 2020 at 1:38 PM
How do I self-isolate?
 Let your flat mates know that you are self-isolating  Contact the university and inform them of your situation, the university can support you as long as...
Sun, 29 Nov, 2020 at 1:39 PM
What support is available for students who need to self-isolate?
If you need to self-isolate, then we will provide you with all the essential services.  Deliveries We will deliver parcels up to your apartment once a da...
Sun, 29 Nov, 2020 at 1:43 PM
My flat mate is self-isolating, how do we all share the communal kitchen?
If your flat mate is self-isolating, then we would suggest that you create a group chat so that you can check when others are using the kitchen. You will al...
Sun, 29 Nov, 2020 at 1:46 PM
I am worried about my flat mate who is self-isolating, what should I do?
 If you are worried about your flat mate, you should let us know by emailing thepinnacles@digstudent.co.uk. We will then carry out a welfare check to make s...
Sun, 29 Nov, 2020 at 1:47 PM