Covid-19 Frequently Asked Questions

What should I do if I receive a positive test result?
If you do receive a positive test result, then you should follow the steps below:  Let the DIGS Team know - raise a ticket at
Wed, 16 Dec, 2020 at 10:31 AM
What should I do if I think I have symptoms of Covid 19?
If you think you may have the symptoms of Covid 19 (a new continuous cough, high temperature or a change in taste and smell) please follow the steps below: ...
Wed, 16 Dec, 2020 at 10:32 AM
My house mate is self-isolating, how do we all share the communal kitchen?
During the isolation period, please ensure that social distancing is in place and that the communal kitchen is sanitised before and after use. We would also...
Thu, 24 Jun, 2021 at 9:01 PM
What should I do if someone in my house has Covid-19 symptoms?
If someone in your house has Covid-19 symptoms, please try not to panic. Get in touch with us by raising a ticket on our support portal http://support.digst...
Wed, 16 Dec, 2020 at 10:39 AM
Where is my nearest Covid 19 test centre?
Should you require a test, you can order a test online at  or by visiting a local testing centre. For your information, the ...
Fri, 2 Oct, 2020 at 6:17 PM
What safety measures are in place?
Each of our accommodations have safety measures in place to keep students and staff safe. These include:   Deep cleaning of student flats and blocks befo...
Thu, 24 Jun, 2021 at 9:06 PM
I am not sure whether to book my accommodation for 2021/22, what do you suggest?
We completely understand the hesitations to book student accommodation in current times. If you are confident which universities are your first and second ...
Thu, 24 Jun, 2021 at 9:06 PM
Am I allowed visitors?
Visitors are currently allowed but this is subject to change in line with government guidelines. We would advise that you speak to your flatmates before dec...
Thu, 24 Jun, 2021 at 9:11 PM
Will I be required to wear a face covering?
You will be required to wear a face covering in all public settings, essentially this is all areas outside of our flat. You will not need to wear a face cov...
Thu, 24 Jun, 2021 at 9:10 PM
What facilities and services will be available?
Our facilities and services are open in line with government guidance. Regardless of the restrictions in place, you will have access to a friendly on-site t...
Thu, 24 Jun, 2021 at 9:09 PM