Covid-19 Frequently Asked Questions
The main symptoms of coronavirus are: • a high temperature - this means you feel hot to touch on your chest or back. • a new continuous cough - thi...
Sun, 29 Nov, 2020 at 12:39 PM
If you do receive a positive test result, then you should follow the steps below: Let the DIGS Team know - raise a ticket at http://support.digstudent.co...
Wed, 16 Dec, 2020 at 10:31 AM
If you need to self-isolate, then we will provide you with all the essential services. This includes accessing food and parcel deliveries, waste removal, la...
Sun, 29 Nov, 2020 at 1:06 PM
If you think you may have the symptoms of Covid 19 (a new continuous cough, high temperature or a change in taste and smell) please follow the steps below: ...
Wed, 16 Dec, 2020 at 10:32 AM
If you are worried about your flat mate, you should raise a ticket at support.digstudent.co.uk. We will then carry out a welfare check to make sure that the...
Sun, 29 Nov, 2020 at 1:09 PM
If your house mate is self-isolating, then we would suggest that you create a group chat so that you can check when others are using the kitchen. You will a...
Sun, 29 Nov, 2020 at 1:03 PM
If someone in your house has Covid-19 symptoms, please try not to panic. Get in touch with us by raising a ticket on our support portal http://support.digst...
Wed, 16 Dec, 2020 at 10:39 AM
If you have been contacted by NHS Test and Trace, you will need to self-isolate. Please contact us by raising a ticket at http://support.digstudent.co.uk/su...
Sun, 29 Nov, 2020 at 1:20 PM
Should you require a test, you can order a test online at www.gov.uk/get-coronavirus-test or by visiting a local testing centre. For your information, the ...
Fri, 2 Oct, 2020 at 6:17 PM
If your flat mate has been told to self-isolate through NHS Test and Trace, then they will need to self-isolate for the number of days shown on the app. You...
Sun, 29 Nov, 2020 at 1:21 PM