Covid-19 Frequently Asked Questions

What is Coronavirus (Covid-19)?
COVID-19 is an illness that affects the lungs and airways. The most common symptoms include a high temperature, new continuous cough or a loss of, or change...
Thu, 30 Jul, 2020 at 7:52 AM
What happens if my First Choice University course is cancelled for 2020/21?
Please refer to our Booking Pledge terms and conditions for more information.
Wed, 10 Jun, 2020 at 4:01 PM
What happens if my First Choice University puts back face-to-face teaching
Please refer to our Booking Pledge terms and conditions for more information.
Wed, 10 Jun, 2020 at 4:00 PM
My First Choice University has delayed face-to-face teaching, can I still move into my accommodation?
As soon as you’re ready, so are we! We’d love to welcome you to move in from the original tenancy start date if you choose to. This will be a great opportun...
Wed, 10 Jun, 2020 at 4:02 PM
What action should I be taking?
Public Health England have stated that you must: Wash your hands more usual than often for at least 20 seconds using soap and water or hand sanitiser. ...
Thu, 30 Jul, 2020 at 7:53 AM
What should I do if I develop symptoms?
Public Health England suggest that if you develop these symptoms, however mild, or you have received a positive coronavirus (COVID-19) test result, then you...
Thu, 30 Jul, 2020 at 7:54 AM
Are you still taking future bookings?
Absolutely! We are still taking bookings for each of our student accommodations and you can be assured that there is nothing to pay until August 2020. More ...
Thu, 30 Jul, 2020 at 7:58 AM
What happens if I cannot travel to the UK to start my tenancy?
If you cannot travel to the UK to start your tenancy due to Covid-19 related circumstances, please take a look at our Booking Pledge. If you think this migh...
Thu, 30 Jul, 2020 at 7:59 AM
What changes have been made to keep students safe from coronavirus?
You will be in safe hands when you live with DIGS. We have introduced a number of measures throughout our accommodations to ensure that both students and st...
Thu, 30 Jul, 2020 at 8:00 AM
I am worried about moving into a house with people I don’t know.
Students will be asked not to move into the accommodation if they have any symptoms related to coronavirus. Once you are all moved in, you and your new flat...
Thu, 30 Jul, 2020 at 8:00 AM