Covid -19 Frequently Asked Questions

What is Coronavirus (Covid-19)?
The main symptoms of coronavirus are: •    a high temperature - this means you feel hot to touch on your chest or back.  •    a new continuous cough - thi...
Sun, 29 Nov, 2020 at 11:10 AM
What should I do if I think I have symptoms of Covid 19?
If you think you may have the symptoms of Covid 19 (a new continuous cough, high temperature or a change in taste and smell) please follow the steps below: ...
Wed, 16 Dec, 2020 at 9:42 AM
What should I do if I receive a positive test result?
If you do receive a positive test result, then you should follow the steps below:  Let the DIGS Team know - raise a ticket at http://support.digstudent.c...
Wed, 16 Dec, 2020 at 9:44 AM
What should I do if someone in my flat has Covid-19 symptoms?
If someone in your flat has Covid-19 symptoms, please try not to panic. Get in touch with us by raising a ticket on our support portal http://support.digstu...
Wed, 16 Dec, 2020 at 9:46 AM
Where is my nearest Covid 19 test centre?
Should you require a test, you can order a test online at https://www.nhs.uk/conditions/coronavirus-covid-19/testing-and-tracing/get-a-test-to-check-if-you-...
Fri, 2 Oct, 2020 at 6:03 PM
I have been in contact with someone outside of my flat who has Covid-19 symptoms or has tested positive for Covid-19 – what should I do?
If you have not received communications from NHS Test and Trace or are not showing any symptoms, then you do not need to self-isolate.  If you have been...
Fri, 2 Oct, 2020 at 6:37 PM
I have been told by NHS test and trace that someone I have been in close contact with has Covid-19 – what should I do?
If you have been contacted by NHS Test and Trace, you will need to self-isolate. Please contact us by raising a ticket at http://support.digstudent.co.uk/su...
Sun, 29 Nov, 2020 at 12:38 PM
My flat mate has been told to self-isolate through NHS Test and Trace, do I need to self-isolate?
If your flat mate has been told to self-isolate through NHS Test and Trace, then they will need to self-isolate for the number of days shown on the app. You...
Sun, 29 Nov, 2020 at 12:09 PM
I am worried about my flat mate who is self-isolating, what should I do?
 If you are worried about your flat mate, you should raise a ticket on the support portal. We will then carry out a welfare check to make sure that they hav...
Sun, 29 Nov, 2020 at 12:04 PM
My flat mate is self-isolating, how do we all share the communal kitchen?
If your flat mate is self-isolating, then we would suggest that you create a group chat so that you can check when others are using the kitchen. You will al...
Sun, 29 Nov, 2020 at 12:08 PM