Covid -19 Frequently Asked Questions

What should I do if I receive a positive test result?
If you do receive a positive test result, then you should follow the steps below:  Let the DIGS Team know - raise a ticket at http://support.digstudent.c...
Wed, 16 Dec, 2020 at 9:44 AM
What should I do if someone in my flat has Covid-19 symptoms?
If someone in your flat has Covid-19 symptoms, please try not to panic. Get in touch with us by raising a ticket on our support portal http://support.digstu...
Wed, 16 Dec, 2020 at 9:46 AM
Where is my nearest Covid 19 test centre?
Should you require a test, you can order a test online at
Fri, 2 Oct, 2020 at 6:03 PM
My flat mate is self-isolating, how do we all share the communal kitchen?
During the isolation period, please ensure that social distancing is in place and that the communal kitchen is sanitised before and after use. We would also...
Thu, 24 Jun, 2021 at 3:06 PM
Am I allowed visitors?
Visitors are currently allowed but this is subject to change in line with government guidelines. We would advise that you speak to your flatmates before dec...
Thu, 24 Jun, 2021 at 4:32 PM
Do I need to socially distance from my flat?
Each flat will form a household, so you do not need to self-isolate from your flatmates.
Thu, 24 Jun, 2021 at 3:02 PM
Will I be required to wear a face covering?
You will be required to wear a face covering in all public settings, essentially this is all areas outside of our flat. You will not need to wear a face cov...
Thu, 24 Jun, 2021 at 3:03 PM
I am not sure whether to book my accommodation for 2021/22, what do you suggest?
  We completely understand the hesitations to book student accommodation in current times. If you are confident which universities are your first and secon...
Thu, 24 Jun, 2021 at 4:33 PM
What support is available for students who need to self-isolate?
  If you receive a positive test result, receive a text from Test & Trace or are experiencing symptoms then please let us know as soon as possible so t...
Thu, 24 Jun, 2021 at 3:04 PM
What facilities and services will be available?
Our facilities and services are open in line with government guidance. Regardless of the restrictions in place, you will have access to a friendly on-site t...
Thu, 24 Jun, 2021 at 3:10 PM