Covid -19 Frequently Asked Questions

What is Coronavirus (Covid-19)?
COVID-19 is an illness that affects the lungs and airways. The most common symptoms include a high temperature, new continuous cough or a loss of, or change...
Fri, 2 Oct, 2020 at 6:34 PM
What should I do if I think I have symptoms of Covid 19?
If you think you may have the symptoms of Covid 19 (a new continuous cough, high temperature or a change in taste and smell) please raise a ticket at http:/...
Tue, 13 Oct, 2020 at 1:37 PM
What should I do if someone in my flat has Covid-19 symptoms?
If someone in your flat has Covid-19 symptoms, please try not to panic. Get in touch with us by raising a ticket on our support portal http://support.digstu...
Tue, 13 Oct, 2020 at 1:37 PM
Where is my nearest Covid 19 test centre?
Should you require a test, you can order a test online at https://www.nhs.uk/conditions/coronavirus-covid-19/testing-and-tracing/get-a-test-to-check-if-you-...
Fri, 2 Oct, 2020 at 6:03 PM
I have been in contact with someone outside of my flat who has Covid-19 symptoms or has tested positive for Covid-19 – what should I do?
If you have not received communications from NHS Test and Trace or are not showing any symptoms, then you do not need to self-isolate.  If you have been...
Fri, 2 Oct, 2020 at 6:37 PM
I have been told by NHS test and trace that someone I have been in close contact with has Covid-19 – what should I do?
If you have been contacted by NHS Test and Trace, you will need to self-isolate. Please contact us by raising a ticket at http://support.digstudent.co.uk/su...
Tue, 13 Oct, 2020 at 1:38 PM
My flat mate has been contacted by NHS test and trace; do I need to do anything?
If your flat mate has been contacted by NHS Test and Trace then they will need to self-isolate for 14 days, however you do not need to do anything. If your...
Fri, 2 Oct, 2020 at 6:08 PM
What is NHS Test and Trace
The NHS Test and Trace service ensures that anyone who develops symptoms of coronavirus (COVID-19) can quickly be tested to find out if they have the virus....
Fri, 2 Oct, 2020 at 6:07 PM
How Do I Raise A Ticket On The Support Portal
If you are currently self isolating and need assistance or if you want to let us know that you need to self isolate, please raise a ticket on the support po...
Tue, 13 Oct, 2020 at 3:54 PM
I feel really isolated and down – what do I do?
We are very sorry to hear that you are feeling down. This year has been filled with uncertainty and change and the first thing to remember is that it is oka...
Fri, 2 Oct, 2020 at 6:11 PM