Covid -19

What measures are currently in place at Storthes Hall Park?
In line with government guidance, we recommend that our residents wear a face covering in crowded indoor areas such as reception. We have sanitiser stations...
Sat, 21 Aug, 2021 at 9:10 PM
What should I do if I receive a positive test result?
If you receive a positive test result, then you should follow the steps below: Notify the DIGS team by raising a ticket at support.digstudent.co.uk. It i...
Sun, 22 Aug, 2021 at 12:15 AM
What should I do if I have symptoms of Covid19?
If you are showing symptoms of Coronavirus (a new continuous cough, loss of taste and smell, high temperature) then you and your flatmates need to self-isol...
Sun, 22 Aug, 2021 at 12:15 AM
How do I get a Covid-19 test?
If you are experiencing symptoms of Covid-19, then you must self-isolate and get a Covid-19 test. You can get a test by visiting one of the test centres bel...
Sat, 21 Aug, 2021 at 9:23 PM
I have been in contact with a positive case, do I need to self-isolate?
As of the 16th of August, if you have been fully vaccinated (at least 14 days prior), then you do not need to self-isolate if you have been in contact with ...
Sat, 21 Aug, 2021 at 9:24 PM
What support is available if I need to self-isolate?
If you need to self-isolate then we will be here to support you. The first thing you must do is notify the DIGS team by raising a ticket at support.digstude...
Sat, 21 Aug, 2021 at 9:30 PM
I am travelling from a country on the Amber List/Red List, what support is available?
If you are travelling from a country on the Amber List or Red List, then we have policies in place to support you.  Our Free Early Arrival policy allows st...
Sat, 21 Aug, 2021 at 9:28 PM
Am I allowed visitors?
Visitors are currently allowed but this is subject to change in line with government guidelines. We would advise that you speak with your flatmates before m...
Sat, 21 Aug, 2021 at 9:25 PM
How do I raise a ticket on the support portal?
You can raise a ticket on the support portal to let us know that you are self isolating so that we can support you.  To raise a ticket an issue on our s...
Sat, 21 Aug, 2021 at 9:56 PM
Where can I find more information?
For more information about coronavirus, its symptoms, how to avoid catching it and what to do if you have it, please visit the NHS website, you can call 119...
Sat, 21 Aug, 2021 at 9:32 PM