Support available to you at Ashenhurst Houses

How can I report a maintenance issue?
Here at DIGS we will make sure your maintenance issue gets resolved and make every effort to ensure your furniture and appliances are in good working order ...
Fri, 6 Sep, 2019 at 3:11 PM
How do I keep my room safe?
When you moved in with us you will have been provided with a key for your house door and room.   When you leave your room, if only for a minute, make sure...
Fri, 4 Oct, 2019 at 10:32 AM
Electrical Safety in your room
Do not tamper with electrical equipment.  We hope this is an obvious statement! If you see or suspect a fault with any of the electrical equipment provide...
Fri, 6 Sep, 2019 at 3:30 PM
I am experiencing excessive noise from someone else on site – how can I let you know?
If you experience excessive noise at any time, then please inform our staff either in person or via telephone on 01484 270147, this is completely confidenti...
Fri, 6 Sep, 2019 at 3:34 PM
How do I stay safe when I am on a night out?
We know that as part of being a student you may wish to go to evening events but make sure you stay safe whilst you are having fun! Look out for your frie...
Thu, 5 Sep, 2019 at 9:51 PM
Fire Safety On Site
In the event of a fire, follow the instructions that are given in the Fire Action Notices that are displayed throughout the buildings.  If you discover a f...
Fri, 6 Sep, 2019 at 3:41 PM
What do I do if I’m locked out of my house?
In the event you leave your key and lock yourself out, do not panic. Just head over to reception and inform the staff there. Someone from the reception tea...
Fri, 6 Sep, 2019 at 4:36 PM
What do I do if I require First Aid?
If you require first aid treatment then please come to reception and our staff can advise you further. If you are not feeling up to coming into recep...
Fri, 6 Sep, 2019 at 4:36 PM
I need proof of address
No problem! We know that you may well need this for the bits you will need to do whilst you are staying with us – just pop into the accommodation office in ...
Fri, 6 Sep, 2019 at 4:08 PM
I am worried about managing my finances as a student
We would advise you organise your finances before fresher's week. This may seem like the least exciting task in preparing for university, but it...
Fri, 6 Sep, 2019 at 4:18 PM