Your Safety and Maintenance

How do I raise a ticket on the support portal?
Our teams make every effort to ensure that furniture and appliances are in good working order for your arrival. However, there are instances when things mig...
Sat, 21 Aug, 2021 at 11:20 PM
How do I keep my room and belongings safe?
When you move in with us you will have been provided with a key for your house and room.  Whilst we do have a security team who patrol the accommodation...
Sat, 21 Aug, 2021 at 11:24 PM
Electrical Safety in your room
Please do not tamper with any electrical work or items: If you see or suspect a fault with any of the electrical equipment provided, please report it on...
Sat, 21 Aug, 2021 at 11:27 PM
How do I stay safe on a night out?
It is important to stay safe when out and about, especially late at night. We recommend following the advice below to help keep you and your friends safe: ...
Sat, 21 Aug, 2021 at 11:26 PM
Fire Safety On Site
In the event of a fire, follow the instructions that are given in the Fire Action Notices that are displayed throughout the buildings.  If you discover a f...
Sat, 21 Aug, 2021 at 11:31 PM
What do I do if I require First Aid?
 If you require first aid treatment, then please visit reception and our staff can advise you further. If you are not feeling up to visiting reception, ...
Sat, 21 Aug, 2021 at 11:32 PM
What is the DIGS complaint process?
1.  Once your complaint is received, a member of the DIGS team will acknowledge the complaint in writing and might request for additional information regard...
Thu, 5 Sep, 2019 at 10:36 PM
DIGS Non-Prescribed Drugs and Alcohol Policy
This is our accommodation policy for Non-Prescribed Drugs, Psychoactive Substances, Alcohol and any related antisocial behaviour. Purpose of the Drugs Pol...
Thu, 12 Sep, 2019 at 11:43 AM