Maintenance FAQs

Commonly asked questions regarding fixtures and fittings in the apartments

How do I turn the heating down/up in my apartment?
Located in the bottom corner of the radiator will be the control knob; turn this to whichever markings you prefer and gradually, you will feel the room tem...
Wed, 19 Jan, 2022 at 3:39 PM
My TV is not showing any channels, how do I get the channels back?
Click the Menu button on the remote and select the option to retune your television; you must wait until the TV has fully retuned before turning the TV ...
Thu, 22 Sep, 2016 at 4:59 PM
How do I defrost my freezer?
If the freezer in the apartment is failing to close or you cannot shut any of the drawers, this indicates the freezer needs defrosting. To do this you w...
Tue, 8 Jun, 2021 at 3:40 PM
My light is flickering, how should I go about reporting it?
If you notice your light constantly flickering, please report it to maintenance as soon as possible and our maintenance team will come and replace the b...
Mon, 26 Sep, 2016 at 2:46 PM
Heating -Towerstat Thermostat Manual
Digital Programmable Thermostat for Weekday/Weekend Setting Introduction This thermostat can replace most common indoor residential thermostats and is ...
Fri, 26 Mar, 2021 at 3:17 PM
Honeywell T4 T4M T4R Thermostats User Guide
Please click the following link to access the user guide if you have a Honeywell Digital Thermostat
Tue, 18 Jan, 2022 at 3:37 PM
Oven Instruction Manual
Please click on the following link to access the instruction manual for your Montpellier oven
Tue, 18 Jan, 2022 at 4:09 PM