Maintenance FAQs

Commonly asked questions regarding fixtures and fittings in the apartments

How do I turn the heating down/up in my apartment?
For a digital thermostat: hold in the up or down arrow on the thermostat in your hallway, this will cause the screen to flash. Once the screen flashes i...
Thu, 22 Sep, 2016 at 3:48 PM
How do I turn the heating off in my apartment?
The simplest way to reduce the heat in your apartment would be to take the batteries out of the thermostat in the hallway of your apartment and ventilat...
Thu, 22 Sep, 2016 at 3:49 PM
How do the radiators in the apartment work?
Located in the bottom corner of the radiator will be the control knob; turn this to whichever markings you prefer and gradually, you will feel the room ...
Thu, 22 Sep, 2016 at 3:56 PM
My TV is not showing any channels, how do I get the channels back?
Click the Menu button on the remote and select the option to retune your television; you must wait until the TV has fully retuned before turning the TV ...
Thu, 22 Sep, 2016 at 4:59 PM
My freezer door won’t shut properly, what should I do?
If the freezer in the apartment is failing to close or you cannot shut any of the drawers, this indicates the freezer needs defrosting. To do this you w...
Fri, 23 Sep, 2016 at 12:27 PM
My light is flickering, how should I go about reporting it?
If you notice your light constantly flickering, please report it to maintenance as soon as possible and our maintenance team will come and replace the b...
Mon, 26 Sep, 2016 at 2:46 PM