FAQs

Am I allowed to have guests stay over?
Yes, you are. If you are planning on inviting friends to visit please make sure you inform your housemates and remind your guests to be considerate o...
Tue, 15 May, 2018 at 12:10 PM
Can I cancel my booking?
If the reason you are wishing to cancel is because of your UCAS results we have a policy called "No Place No Pay" - this means if the University ...
Mon, 12 Nov, 2018 at 11:10 AM
Can I live with my friends?
Of course! If you would like to share with specific people, you all need to put each others names in the notes section of your application. The maximum bo...
Tue, 20 Feb, 2018 at 4:51 PM
Can I park my car or motorbike on site?
Of course! Car parking for the full academic year is available for £100. Our on site car parks are for permit holders only and are monitored by CCTV. For ...
Fri, 27 Jul, 2018 at 3:57 PM
Can I use multiple devices online?
You can! The base package that is included in your weekly rental amount allows online access for 3 devices. However if you need more that this th...
Tue, 20 Feb, 2018 at 4:56 PM
Do I have contents insurance?
Yes, whilst you stay with DIGS you can be safe in the knowledge that you have been provided with contents insurance by Endsleigh, the UK's #1 student ...
Fri, 31 Aug, 2018 at 1:18 PM
Do I have to share with people of the opposite gender?
Not if you don't want to!  You are able to request to live in a single gender flat, and we will always try and accommodate this depending on the ro...
Thu, 22 Feb, 2018 at 11:34 AM
Does a TV licence come with my room?
Unfortunately TV licenses are not provided in any room type and so you will need to provide your own. A colour TV Licence costs £145.50 a year. You can pa...
Fri, 27 Jul, 2018 at 4:04 PM
How can I pay my reservation fee?
With our new booking system it is really simple to pay! Once you have applied to stay with DIGS, you will receive a room offer via email, which you will b...
Thu, 22 Feb, 2018 at 11:18 AM
How much will it cost to secure my room?
There is a £150 reservation fee* and a £50 booking fee required to secure a room totalling £200.  Your room will not be secure until the reservation...
Tue, 1 Aug, 2017 at 1:28 PM