FAQs

Am I allowed to have guests stay over?
Yes, you are. If you are planning on inviting friends to visit please make sure you inform your housemates and remind your guests to be considerate of oth...
Fri, 12 Aug, 2016 at 3:18 PM
Can I live with my friends?
Of course, if you want to share with friends just put each others names on your applications. Each flat contains between 2-5 bedrooms, meaning that you...
Mon, 22 Aug, 2016 at 5:00 PM
Can I park my car on site?
Unfortunately, due to our location, parking facilities at The Pinnacles are very limited. There are 3 parking spaces on site which are available to book o...
Fri, 12 Aug, 2016 at 3:01 PM
Can I use multiple devices online?
With the new 4Connect-Plus service ASK4 will be able to provide secure connectivity between multiple devices. This means you will now be able add addition...
Fri, 26 Aug, 2016 at 1:36 PM
Do I have contents insurance? (Direct Lets)
Yes, whilst you stay with DIGS you can be safe in the knowledge that you have been provided with contents insurance by Endsleigh, the UK's #1 student ...
Fri, 31 Aug, 2018 at 1:24 PM
Do I have contents insurance? (Sheffield Hallam Nominated)
Yes, when booking through Sheffield Hallam University you are provided with contents insurance through cover4students. For more information on your polic...
Thu, 26 Oct, 2017 at 3:20 PM
Do I need a TV licence?
Unfortunately TV licenses are not provided and so you will need to provide your own. A colour TV Licence costs £145.50 a year. You can pay in one go...
Thu, 11 Aug, 2016 at 4:57 PM
How often is my apartment/bedroom inspected?
There are termly inspections scheduled for the Christmas and Easter holidays, you will be given notice closer to the time of the exact dates and times....
Thu, 1 Sep, 2016 at 4:37 PM
I am finding it difficult to settle into my room, can I be moved?
We're sorry to hear that you are struggling to settle into your accommodation. Before considering a room move we invite you to come and speak to the ...
Tue, 9 Aug, 2016 at 3:21 PM
I need proof of my address; can you provide me with this?
Yes, please request a proof of address letter from the accommodation team. You can put your request in via email or in person at the accommodation office,...
Tue, 9 Aug, 2016 at 1:46 PM