FAQs

Am I allowed to have guests stay over?
Yes, you are. If you are planning on inviting friends to visit please make sure you inform your housemates and remind your guests to be considera...
Mon, 5 Sep, 2016 at 11:49 AM
Can I use multiple devices online?
With the new 4Connect-Plus service ASK4 will be able to provide secure connectivity between multiple devices. This means you will now be able add add...
Mon, 5 Sep, 2016 at 12:38 PM
Do I have contents insurance?
Yes, whilst you stay with DIGS you can be safe in the knowledge that you have been provided with contents insurance by Endsleigh, the UK's #1 student ...
Fri, 31 Aug, 2018 at 1:32 PM
Does a TV licence come already with the room?
Unfortunately TV licenses are not provided and so you will need to provide your own. A colour TV Licence costs £145.50 a year. You can pay in one go, o...
Mon, 5 Sep, 2016 at 11:50 AM
How often do inspections happen?
There are termly inspections scheduled for the Christmas and Easter holidays, you will be given notice closer to the time of the exact dates and time...
Mon, 5 Sep, 2016 at 1:25 PM
I'm struggling to settle into my room, can I be moved?
We're sorry to hear that you are struggling to settle into your accommodation. Before considering a room move we invite you to come and speak to the...
Mon, 5 Sep, 2016 at 12:28 PM
I need proof of my address; can you provide me with this?
Yes! Send us an email or pop down to the front desk and request a proof of address letter. We will then put one in your letter box within 48 ho...
Mon, 5 Sep, 2016 at 12:20 PM
I've decided to leave Chambers51, can I cancel my room?
Although we’ll be very sad to see you go, we understand that sometimes circumstances change. Our cancellation terms outside of our standard cancellat...
Mon, 5 Sep, 2016 at 12:36 PM
Is there car parking available on site?
Unfortunately not, even though we do have a small car park on site it is not available for use by our tenants. If you do have a car and need infor...
Mon, 5 Sep, 2016 at 1:22 PM
What do I do if I have a maintenance issue?
We understand that from time to time not everything works as it should but don't panic, we have our own on site maintenance team to help ensu...
Mon, 5 Sep, 2016 at 1:13 PM