Departure Information

How do I check out of the accommodation?
Congratulations on finishing your university year, its been difficult but you are almost on the home stretch! You can view your tenancy end date by logging ...
Wed, 5 May, 2021 at 12:19 PM
How do I get my deposit money back at the end of my contract?
You will need to update your refund details to enable us to refund your deposit via the electronic banking system. Failure to complete this step on will res...
Thu, 6 May, 2021 at 12:05 PM
How much will any damages and cleaning of my room cost when I have left?
We do expect all residents to remover their belongings & clean their room and communal areas prior to vacating with no damages.  Particular points t...
Wed, 5 May, 2021 at 12:41 PM
Can I Stay At The Pinnacles Over The Summer?
Summer is around the corner and we cannot wait! Beer gardens with the pals, exploring the peaks, brunching with your besties awaits you this summer. We ...
Wed, 5 May, 2021 at 12:43 PM
I want to stay again next year – how can I rebook?
We are glad to hear that you enjoyed your time with us and want to rebook! As a rebooker you will receive a 10% discount as a thank you from us here at The ...
Wed, 5 May, 2021 at 1:00 PM
How do I appeal Deposit Charges?
Before checking out of your room please ensure you follow the steps below to avoid charges being deducted from your deposit: Remove all rubbish - if it...
Thu, 6 May, 2021 at 11:57 AM