If you receive a positive test result, receive a text from Test & Trace or are experiencing symptoms, then please let us know as soon as possible by emailing [email protected] or submitting a support ticket so that we can provide you with the necessary support. We can help with:


    Getting your food deliveries to your room.

    Delivery of parcels.

    Laundry support.

    Bin refuse disposal – please double bag it.


If you feel anxious, then please let us know so that we can signpost you to the correct services.