If someone in your house has Covid-19 symptoms, please try not to panic. Get in touch with us on our support portal http://support.digstudent.co.uk/support/home so that we are aware and can support you as a house. If you are unsure how to raise a ticket on the portal you can find more information here 

You and your house mates will all need to self-isolate for 14 days or until your house mate gets a negative test result – this means that you must not leave your house for any reason other than emergencies.

Our team can support you with 

  • Getting food deliveries to your room
  • Collection of parcels
  • Laundry support
  • Bin refuse disposal – please double bag it.

Your house mate who is experiencing symptoms will need to get tested as soon as possible to see if they are suffering from the virus. They can request a test here

You do not need to arrange a test for yourself unless you are experiencing symptoms or if your friend receives a positive test result. 

If your house  mate has tested positive the whole house must isolate even if your test results are negative.


If you are feeling anxious then please get in touch with us so that we can signpost you to the necessary support services.