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Ashenhurst Houses, Huddersfield
Covid-19
9
What measures are currently in place at Ashenhurst Houses
What should I do if I receive a positive test result?
What should I do if I think I have symptoms of Covid 19?
Can I have visitors in my house?
How do I get a Covid-19 test?
View all 9
Your Safety and Maintenance
8
How do I raise a ticket on the support portal?
How do I keep my room and belongings safe?
Electrical Safety in your room
How do I stay safe on a night out?
Fire Safety On Site
View all 8
Your Wellbeing
7
I am experiencing excessive noise from someone else on site - how can I let you know?
I’m struggling and I am not sure University is for me, what do I do?
What additional support is available for my mental health?
I am not getting along with my housemates– what can I do?
I have moved in and want to cancel
View all 7
Getting to know Ashenhurst Houses and our facilities
9
Getting to know your accommodation team
Are there any shopping facilities nearby?
Can I use the gym at Storthes Hall Park?
How do I use the Laundrette?
Can I use The Venue at Storthes Hall Park?
View all 9
General FAQ's
10
Can I rebook with my friends?
Can I smoke on site?
Does a TV licence come already with the room?
Will my room and Communal areas be cleaned?
Can I have guests? Where do they Park?
View all 10
Moving In
13
What is the check-in process?
Can I move in early?
Is there parking available during check-in?
What happens if there is a problem with my room?
Do you provide bedding?
View all 13
Moving Out
3
How do I check out of the accommodation?
How do I get my deposit money back at the end of my contract?
How much will any damages and cleaning of my room cost when I have left?
